Compliance and NCC
Spectra supports NCC Code of Practice requirements, from the pre-delivery inspection and handover gate to complaint deadlines and an assessment pack. It is not approved or endorsed by the NCC.
The gate always checks the signed PDI, used-vehicle habitation, balance due and CRA 2015 fitness sign-off. Other checks join once switched on. Overrides need a recorded reason, except fitness.
With the provenance gate on, a vehicle cannot be marked for sale until a check is recorded as clear (section 3.1). Window cards lead with the on-the-road price (section 2.3).
Complaints move through five statuses, from Received to Closed. The 7-day acknowledgement and 28-day final-decision deadlines are tracked, and escalations to IDRS or ICE are recorded. Automatic letters are opt-in.
The staff-training register (section 1.2) exports to Excel. Technician credentials and tools calibration live in the workshop. Warranties and aftersales requests support sections 4.3 and 4.5.
The NCC assessment pack collects complaints, handover overrides, provenance, registration and towing so preparing for an assessment means running one report instead of searching through folders.
The National Caravan Council's Code of Practice reads like a leisure dealership's day, which is why the checks sit where the work happens.
Once switched on, each recorded support need is acknowledged before the handover completes.
Once switched on, a towing-combination check and licence category verification for towable vehicles.
A current habitation check on used units and gas credentials for technicians.
Once switched on, CRiS for touring caravans and DVLA for registered vehicles.
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No, and we do not imply it. Spectra supports NCC Code of Practice requirements: the handover checks, provenance gate, complaints register with its deadlines and the assessment pack help you evidence them.
It supports specific sections between 1.2 and 5: staff training, storefront documents, vulnerable customers, price display, provenance, towing, PDI and habitation, registration, warranties, the handover demonstration, aftersales support and complaints. Several of these are checks you switch on in settings.
The handover cannot complete. A manager can override with a reason, and the override is recorded and included in the NCC assessment pack.
Yes. The register tracks the 7-day acknowledgement and 28-day final-decision deadlines and records an escalation to IDRS or ICE. Sending letters automatically is opt-in.
Yes. With the provenance gate switched on, a vehicle cannot be marked for sale until a check is recorded as clear.
Yes, as a CSV in the NCC Appendix 1 format.
Book a demo and we will run a handover through the gate and open the assessment pack.
Spectra. The DMS for leisure dealers.
